Terms of Use

Effective Date: September 21, 2025
Last Updated: September 21, 2025

Agreement to Terms

By accessing and using 8x10designs.com/ (the “Website”) and our design services, you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you (“User,” “Client,” or “you”) and 8×10 Designs (“Company,” “we,” “us,” or “our”).

Description of Services

8×10 Designs provides graphic design, branding, web design, and related creative services (“Services”). Our services may include, but are not limited to:

  • Logo design and brand identity development
  • Print design (business cards, brochures, marketing materials)
  • Web design and development
  • Digital graphics and illustrations
  • Design consultations and creative direction
  • Custom design projects as agreed upon

Acceptance and Modifications

Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes acceptance of the modified terms.

User Accounts and Responsibilities

Account Creation

You may be required to create an account to access certain Services. You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

Prohibited Uses

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Create defamatory, obscene, or offensive content
  • Distribute malware or harmful code
  • Engage in fraudulent or deceptive practices
  • Compete directly with our business using our services.

Service Terms and Project Workflow

Project Scope

All design projects will be clearly defined in a separate project agreement or statement of work that outlines:

  • Project deliverables and specifications
  • Timeline and milestones
  • Pricing and payment terms
  • Revision and approval process
  • Client responsibilities and required materials

Client Responsibilities

Clients are responsible for:

  • Providing accurate project requirements and materials
  • Timely feedback and approvals
  • Ensuring they have right to any materials provided
  • Final review and approval of all deliverables
  • Meeting payment obligations as agreed

Revisions and Changes

  • The initial project scope includes a specified number of revisions
  • Additional revisions beyond the agreed scope may incur extra charges
  • Substantial changes to the project scope require a new agreement
  • All revision requests must be submitted in writing

Intellectual Property Rights

Client Content

You retain ownership of any original content, text, images, or materials you provide to us. By providing such materials, you grant us a license to use them solely for the purpose of completing your project.

Our Creative Work

Unless otherwise specified in writing:

  • We retain ownership of all design concepts, drafts, and preliminary work
  • Final approved deliverables become your property upon full payment
  • We retain the right to display completed work in our portfolio
  • You receive exclusive rights to use the final deliverables for their intended purpose

Third-Party Materials

  • Stock photos, fonts, and other third-party materials may require separate licensing
  • The client is responsible for obtaining the necessary licenses for ongoing use
  • We will clearly identify any third-party materials requiring additional licensing

Trademark and Copyright

  • We do not guarantee trademark or copyright registration
  • The client is responsible for conducting their own trademark searches
  • We recommend professional legal advice for intellectual property protection

Payment Terms

Pricing and Estimates

  • All pricing is provided in writing and is valid for 30 days unless otherwise specified
  • Estimates may change if the project scope changes significantly
  • Final pricing will be confirmed before work begins

Payment Schedule

  • Projects typically require a deposit before work begins
  • The payment schedule will be outlined in the project agreement
  • Final payment is due before delivery of the final files
  • Late payments may incur interest charges as permitted by law

Accepted Payment Methods

We accept payment via:

  • Credit and debit cards
  • Bank transfers
  • Check (with prior approval)
  • Other methods as mutually agreed

Refunds

  • Deposits are non-refundable once work has commenced
  • Refunds for completed work are at our sole discretion
  • Cancellation terms will be specified in project agreements

Delivery and File Formats

File Delivery

  • Final files will be delivered in formats agreed upon in the project scope
  • Files are typically delivered via secure electronic transfer
  • Client is responsible for backing up and storing files
  • We are not responsible for files lost after delivery

File Ownership and Storage

  • We retain project files for 90 days after project completion
  • Extended storage may be available for an additional fee
  • The client should maintain their own backups of all deliverables

Warranties and Disclaimers

Limited Warranty

We warrant that our services will be performed in a professional manner consistent with industry standards. This warranty is limited to re-performance of defective work at no additional charge.

Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED, OUR SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

No Guarantee of Results

  • We do not guarantee specific business results from our design work
  • Marketing success depends on many factors beyond our control
  • Client assumes full responsibility for how deliverables are used

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Our total liability shall not exceed the amount paid for the specific project
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for loss of profits, data, or business opportunities
  • Client agrees to indemnify us against claims arising from their use of our work

Confidentiality

Mutual Confidentiality

Both parties agree to maintain the confidentiality of:

  • Proprietary business information
  • Strategic plans and business methods
  • Financial information
  • Any information marked as confidential

Exceptions

Confidentiality obligations do not apply to information that:

  • Is publicly available
  • Was known before disclosure
  • Is independently developed
  • Must be disclosed by law

Termination

Termination by Client

Clients may terminate projects with written notice. Upon termination:

  • The client pays for all work completed to date
  • Work-in-progress files may be provided at our discretion
  • Cancellation fees may apply as specified in project agreements

Termination by Us

We may terminate services if:

  • Client breaches these terms.
  • Payment terms are not met
  • Client requests work that violates our policies
  • Circumstances make project completion impractical

Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or technical failures.

Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of Pennsylvania and the United States, without regard to conflict of law principles.

Dispute Resolution

  • Parties agree to attempt resolution through good-faith negotiation
  • If negotiation fails, disputes will be resolved through binding arbitration
  • Arbitration will be conducted in Philadelphia, Pennsylvania
  • Each party bears their own costs unless otherwise awarded

Jurisdiction

Any legal proceedings must be brought in the courts of Philadelphia County, Pennsylvania.

General Provisions

Entire Agreement

These Terms, together with any project agreements and our Privacy Policy, constitute the entire agreement between the parties.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

Assignment

You may not assign your rights under these terms without our written consent. We may assign our rights and obligations at any time.

Waiver

Failure to enforce any provision does not constitute a waiver of our right to enforce such provision in the future.

Survival

Provisions relating to intellectual property, payment, confidentiality, and limitation of liability survive termination of these Terms.

Contact Information

For questions about these Terms of Use, please contact us:

8x10designs
Email: hello@8x10designs.com
Phone: (484) 378-9108
Address:  701 E. Cathedral Road, Suite 45 – 1428, Philadelphia, PA 19128-2111

Acknowledgment

By using our Services, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by them.