How we collect, use, and protect your information
Effective Date: May 30, 2026
8x10designs.com | hello@8x10designs.com
1. Introduction
8x10Designs (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit 8x10designs.com or engage our services. Please read this policy carefully.
2. Information We Collect
We may collect the following types of information:
Personal Information you provide directly:
- Full name and contact details (email, phone number)
- Mailing address
- Project details and creative briefs submitted via our quote request form
- Payment information (processed securely through third-party processors — we do not store card data)
- Communications you send us via email or contact forms
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on our site
- Referring URLs and device information
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and communicate about your project
- Deliver design services and send project files and invoices
- Improve our website and service offerings
- Send occasional updates or marketing emails (you may opt out at any time)
- Comply with legal obligations
- Protect against fraud or misuse of our services
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information with:
- Trusted third-party service providers (e.g., payment processors, email platforms) who assist in operating our business — bound by confidentiality agreements
- Legal authorities, if required by law or to protect the rights and safety of ${BRAND} or others
- A successor entity in the event of a merger, acquisition, or sale of assets
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Project files and client records are typically retained for up to 3 years following project completion.
6. Cookies
8x10designs.com uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may control cookie settings through your browser. For full details, see our Cookie Policy.
7. Your Rights
Depending on your location, you may have the right to
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority (EU/UK users)
To exercise any of these rights, contact us at hello@8x10designs.com.
8. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
8x10designs
701 E. Cathedral Road, Suite 45-1428, Philadelphia, PA 19128-2111
Email: hello@8x10designs.com