Privacy Policy

Effective Date: September 21, 2025
Last Updated: September 21, 2025

Introduction

Welcome to 8x10designs.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

Contact Information: Name, email address, phone number, mailing address
Project Details: Design requirements, preferences, specifications for custom work
Payment Information: Billing address and payment details (processed securely through third-party payment processors)
Communication Records: Messages, inquiries, and correspondence with our team
Account Information: Username, password, and profile information if you create an account

Information Automatically Collected

When you visit our website, we may automatically collect:

Technical Information: IP address, browser type, operating system, device information
Usage Data: Pages visited, time spent on site, click patterns, referral sources
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide design services, process orders, and fulfill project requirements
Communication: To respond to inquiries, provide customer support, and send project updates
Payment Processing: To process transactions and manage billing
Website Improvement: To analyze website usage and enhance user experience
Marketing: To send promotional materials and updates about our services (with your consent)
Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

Payment processing
Website hosting and maintenance
Email marketing services
Analytics and website optimization
Cloud storage and file sharing for project collaboration

Legal Requirements

We may disclose information when required by law or to:

Comply with legal processes or government requests
Protect our rights, property, or safety
Prevent fraud or security breaches
Enforce our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure server infrastructure with SSL encryption
Regular security assessments and updates
Access controls and authentication procedures
Secure file transfer protocols for project materials
Regular data backups and recovery procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

Request access to your personal information
Obtain a copy of your data in a portable format

Correction and Update

Request correction of inaccurate or incomplete information
Update your contact preferences

Deletion

Request deletion of your personal information (subject to legal and business requirements)

Consent Withdrawal

Withdraw consent for marketing communications
Opt-out of non-essential cookies and tracking

Communication Preferences

Unsubscribe from marketing emails
Update notification preferences

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences and settings
Analyze website traffic and user behavior
Provide personalized content and advertising
Ensure website security and functionality

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how visitors use our website
Marketing Cookies: Used to deliver relevant advertisements
Preference Cookies: Remember your settings and preferences

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

If you are located outside of the United States, please note that your information may be transferred to and processed in the United States where our servers are located. By using our services, you consent to this transfer.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project files and communications may be retained for [Insert Time Period] to provide ongoing support and reference.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

Posting the updated policy on our website
Sending email notifications to registered users
Displaying prominent notices on our website

Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

8×10 Designs
Email: hello@8x10designs.com
Phone: (484) 378-9108
Address: 701 E Cathedral Rd Ste 45 PMB 311, Philadelphia, PA 19128

For privacy-specific inquiries, you may also contact our Privacy Officer at: hello@8x10designs.com

Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including but not limited to:

General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
Children’s Online Privacy Protection Act (COPPA)
CAN-SPAM Act